We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
You guys went above and beyond. We thank you for an amazing send off to our hero
Rob was extremely helpful throughout the process
The staff was wonderful.
Always prompt, kind and professional.
Rob was the gentleman who spoke to us. He was very caring and very sympathetic. He is great at what he does, God bless him. I would recommend your services to other family members and friends.
Rob and the staff were very accommodating. The time we were in the funeral home, and all the arrangements were done to our liking. Rob is the best
Everything from start to finish was amazing. The staff was exceptional in every area. So caring and attentive, they made such a difficult time a little easier.
Everybody was more than helpful and was extremely caring.
The loss of my dad was heartbreaking and Al did all he could to make things easy for my family.
Everyone was readily available during our services to make it easier on the family. We knew our options going in and we didn’t feel pushed into one type of service or another. My grandson was welcome to play and sing as well.
Emile, Rob and Sandy
Thank you for all your kindness and support for our family during this difficult time. You made the transition smooth.
We felt important the minute we arrived. Al was wonderful and was a great help. Thank you for making a hard time a bit easier for us.
Melinda
Jack and I want you to know how much we appreciated your attention and kindness. We knew as soon as we saw you we made the right decision
Donna & Jack
Everyone we encountered were very professional and very compassionate.
Albert Abdallah was extremely caring, knowledgeable, and accommodating to the needs of our family. Arrangements were made 9 months prior to mom's passing. It was less stressful having the majority of the paperwork and decisions pre-arranged. The Mother's Day letter included with this survey was very thoughtful. Having the cremation services in Salem, NH rather than Concord, NH as first outlined was comforting to our family. Customer service and fee structure were family friendly.
Al & Staff were the best! Al helped me and my family tremendously! We had a small service at the funeral home. Al did a graveside service for us at the cemetery and it was perfect! We met with Al after the passing of my husband. Al helped our family in every way possible. Al was in touch with me and my family after the service checking to see if we needed anything additional. Al went above and beyond. Everything was absolutely perfect!
Rob was very amazing and very caring. He was very professional and made it very easy.
At such a difficult and unhappy time, the staff took care of us with such kindness and compassion that it was possible to come to terms with it all.
We intended to interview other funeral homes prior to making a selection. Rick met with us immediately, even though we had other appointments at other facilities which seemed to be treating our family's death as a business. Because Rick prioritized the first meeting and showed compassion, concern, and understanding, both my wife and I left that first meeting knowing we did not even have to interview any other facility. We both knew we wanted Rick and his staff to help us with this funeral.
The kindness, patience, and compassion of Rick and his staff was so imoprtant and helpful to our family..
Customer service (times 3) was excellent. Al personally traveled back and forth to my home to take care of arrangements. He's a wonderful, compassionate human being. The care and concern shown was outstanding..
At all times, during each step of the wake and funeral process, the staff at Dewhirst did an exemplary job in easing our worries during such a difficult time, and we thank you very deeply..
Within a span of about a year-and-a-half, I lost both my parents. Al took care of all the viewing and funeral preparations for both within those time frames. He, and his assistant, Peter (another holy and Godly gentleman), set up the viewing room (and my beloved parents) with gentle love and care, fulfilling all of my even tiniest of requests. I had brought several posters, an embroidered quilt (that they hung on the wall within the room to display), clothing, and other cherished articles, indicative of my Mom and Dad’s individual personalities that I wanted tastefully placed within their respective caskets. Between the arrangement of flowers and the symbolic items scattered around the room, it all looked so beautiful! Their careful attention to detail showcased the touching tributes to each of them that I, and our family, wanted to convey. Al could not have been more professional or caring to the needs and desires to give my parents the services they both deserved. He took extremely difficult times in my life and jumped into action to coordinate and organize all the minutiae, thus, relieving myself of undue anxiety and stress. It is a comforting fact to have someone like Al oversee the specific needs, wants, and all the particulars involved during the most devastating time in your life as when you experience the loss of a loved one…and he has over 40 years of experience to get it done correctly! Take it from me, Al, simply put, is the best in the business, and a grieving daughter’s guardian angel, when you need one the most.
It was rainy and cold the day we buried my mother. My daughter and her family were here from CT. She was stuck in Boston traffic, and took a shortcut off of the highway to save time. Unfortunately, traffic was worse on the side roads. She called us at the cemetery crying, thinking she would be late, or even miss her grandmother's interment altogether. However, your staff said that we could wait until she got there, despite the cold and rain. They were all wonderfully patient, caring, and accommodating. I was very happy that our entire family could be together to bid our final farewell to my mother.
I was comforted in the way all the staff helped us understand that this is a part of life, and not to lessen the loss, but they were so understanding of our celebration of my mother's life. It was enjoyable being able to work with them all. Her service was beautiful, and we were able to visit in a non-formal way, which was our preference.
The staff was outstanding. Very helpful, caring people. It was a shock and very difficult time. Al was most helpful and caring of our needs and wants. We thank him. You have been very attentive during services and after services.
Rob was the gentleman who spoke to us. He was very caring and very sympathetic. He is great at what he does, God bless him. I would recommend your services to other family members and friends.
You are welcome to call us any time of the day, any day of the week, for immediate assistance. Or, visit our funeral home in person at your convenience.